Future Cruise Credits (“FCC(s)”) may be awarded to guests for many reasons, including if their cruise is cancelled. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. FCCs issued in lieu of refunds are refundable (“Refundable FCCs”); otherwise FCCs are not refundable (“Nonrefundable FCCs”). Guests understand that they have no right to obtain a Bonus FCC in any situation and such Bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. FCCs must be used before their stated expiration (book by and sail by) date.
FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. Cancellation fees will be deducted from any used FCCs prior to being returned to the guest’s My Princess Account (if applicable). In the event any guest believes any cancellation fees have been applied in error, they should contact us.
In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also.
FCCs are non-transferrable but may be used to pay for others on the same booking. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our Princess EZair® (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance.
Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. To make a refund request please e-mail our contact center. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit.
Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guest’s cruise fare. They are not available to be used to offset the cost of any other booking component and cannot be used for satisfying the deposit. Future cruise discounts have no cash value and are non-refundable.
Future Cruise Deposits must be booked within one year from the date of purchase or the deposit amount will be refunded to the original form of payment. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms.
Amount of onboard credit varies by cruise length to which the deposit is applied. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite.
Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. Instead, these cruises receive a reduced deposit of 5% of cruise fare and a 3% discount off the cruise fare.
Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests).
Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers.
For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. These FCCs can be used against any holiday that is on sale at the time of booking.