Bid for a Stateroom Upgrade

You should receive an email invitation after all eligibility requirements are met and have opted-in to receive marketing emails from Princess. If you meet all the eligibility requirements but still cannot access the bidding site, please check with your travel advisor as a small number of travel agencies have elected to limit access partially or fully to this program. You can also check the eligibility of your cruise on the Princess Upgrade site directly.

To receive an email invitation, you must meet all eligibility requirements and have opted-in to receive marketing emails from Princess.

Yes, you can place bids on multiple stateroom types but cannot bid on an individual stateroom type more than once.

Yes, you may modify or cancel your bid up until one day before departure, provided that your bid hasn’t already been accepted and your credit card has not been charged.

Yes, any amount you bid for an upgrade is in addition to the cost of your original booking.

The amount is per guest for the entire duration of the cruise. Bids are based on two guests per stateroom.

It's the same currency as your paid cruise fare.

The bid amount submitted will be per guest but only for the first and second guests in the stateroom.

You will be charged 200% of your bid amount.

Princess Upgrade requires guests to provide a credit card to secure and validate your offer. Your credit card will automatically be charged only upon acceptance of your offer by Princess. Note: For offers submitted prior to February 24, 2023, you’ll only be directed to make the payment if your offer has been accepted.

You’ll need to cancel and re-submit your bid(s) using the new payment information.

Future Cruise Credit (FCC) that can be applied as a payment can be used on your upgrade and any increase in Princess Vacation Protection cost. When you make your bid, you can request that your payment be made with your FCC. An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade.

No. The upgrade doesn’t include any additional perks. However, you get to keep any promotions you already have.

No. The Future Cruise Deposit onboard credit does not increase if you upgrade.

No. You have direct access from your invitation emails. There’s a single sign-on from Manage Booking. And only a booking number and last name are required to log in from princess.com.

No, the premier package is not complimentary, rather it is included in the value of the purchase or bid.

Yes! You will receive all the amenities of the upgraded stateroom category. However, you will not receive double cruise credits for a full suite with the upgrade.

No, stateroom location and amenities will depend on availability. We can’t guarantee a specific stateroom location within the upgraded category.

Each bid is considered individually. That means we can’t guarantee that all (or any) reservations traveling together will be upgraded. And even if all reservations are upgraded, we can’t promise that all the upgraded staterooms will be close together.

Your bid can be accepted anytime from the moment it is submitted up until one day before departure.

You’ll receive a bid acceptance email letting you know that your upgrade will be processed, and you’ll receive a new booking confirmation within two business days. This confirmation will provide your new stateroom location and your balance is due within 48 hours.

The total amount will be automatically charged to the credit card used to submit your offer and becomes final and non-refundable.

For offers submitted prior to February 24, 2023, please pay for the accepted offer amount via one of the following methods:

1. Pay through Manage Booking at Princess.com.
2. Have your travel advisor pay through POLAR Online.
3. Call our Contact Center at 1-800-774-6237.

No, you will need to submit two separate bids and they will be considered independently. We can’t guarantee that both reservations will be upgraded, and in the case that one does, you cannot move the other guests into the upgraded stateroom. All reservations cancelled within the penalty period will be subject to cancellation fees.

Nothing. You won’t be charged any additional amount, and you’ll stay in the stateroom you originally booked.

If you have Princess Vacation Protection (for North American guests) on your current booking, you will automatically be charged to cover the upgrade cost. If you have travel protection through your travel advisor, contact them to add your upgrade to your coverage.

No. Your Medallion will be automatically updated with the new stateroom number.